Contact us

If you need help getting started with eInvoicing or want more information, please contact us in writing at:

eInvoicing@mbie.govt.nz

We monitor this email address and aim to respond to all queries within 3 working days.

Read about our complaints process and your options for external review.

How we process complaints — Ministry of Business, Innovation and Employment(external link)

MBIE

The eInvoicing team is part of the Ministry of Business, Innovation and Employment (MBIE).

Ministry of Business, Innovation and Employment(external link)

You can contact MBIE as follows:

Phone (MBIE Reception): +64 4 901 1499

Postal Address:
PO Box 1473
Wellington 6140

Last updated: 23 December 2025